Emergency Storm Damage Response in Karori, Wellington
Species: Macrocarpa (Cupressus macrocarpa)
The Challenge
A severe northerly storm brought down three large macrocarpa trees across a residential property in Karori, blocking the driveway, damaging a fence, and leaving one tree resting against the house roof. The homeowners were unable to access their property and needed urgent assistance.
Our Approach
Our emergency response team arrived within 2 hours of the call. We conducted a rapid safety assessment and secured the immediate hazards, including the tree leaning on the roof. Using a combination of climbing and ground-based techniques, we systematically dismantled the fallen trees, working around power lines and the damaged structures. We coordinated with the homeowner's insurance company throughout.
The Result
All three trees were safely removed within 48 hours. The driveway was cleared within the first 4 hours to restore access. Our team provided the homeowner with a detailed report and photographic evidence for their insurance claim. The fence was temporarily secured, and we later returned to grind the stumps and advise on wind-resistant replacement plantings.
"In the middle of a terrifying storm, ArborCare answered our call and had a team on-site within two hours. They were calm, professional, and incredibly efficient. We can't thank them enough."
— James & Tui L., Karori residents