Privacy Policy

Last updated: 24 February 2026

1. Information We Collect

When you request a quote or contact us, we collect your name, phone number, email address, property location, and details about your tree care needs. We also collect standard website usage data through cookies and analytics.

2. How We Use Your Information

We use your information to provide quotes, deliver our arborist services, communicate about your job, and improve our website. We do not sell or share your personal information with third parties for marketing purposes.

3. Data Security

We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. Your data is stored securely and accessed only by authorised personnel.

4. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to access, correct, and request deletion of your personal information. Contact us at info@arborcare.co.nz to exercise these rights.

5. Cookies

Our website uses cookies for analytics and to improve user experience. You can disable cookies in your browser settings, though this may affect website functionality.

6. Contact

For privacy-related enquiries, contact us at info@arborcare.co.nz or phone 0800 123 456.